Refund policy
Returns & Refunds: The 60-Day Sleep Promise
We want you to love Restora Sleep™. Try it for up to 60 days, and if it's not right for you, send it back for a refund. No hoops, no lengthy forms.
60-day satisfaction guarantee
If you're not happy with your purchase for any reason, you have 60 days from the day your order is delivered to request a return. Once we receive your item, we'll refund the full purchase price to your original payment method.
Return shipping
Customers cover the cost of return shipping for satisfaction returns. We recommend using a trackable service, as we can't refund items that are lost on their way back to us.
Broken or damaged items
If your Restora Sleep™ arrives damaged, defective, or stops working, we'll send you a replacement at no cost, and you don't pay for shipping. Contact us within 30 days of delivery with your order number and a photo or short video of the issue, and we'll get your replacement out quickly.
How to start a return
- Email us at Noreva001@gmail.com with your order number and the words "Return request".
- We'll reply within 1-2 business days with your return address and instructions.
- Ship your item back within 14 days of our reply.
- Once we receive it, your refund is processed within 5-7 business days. Your bank may take a few extra days to show it.
Condition of returned items
Please return the device with its charging cable and original packaging where possible. Because the adhesive patches are single-use, opened or used patches don't need to be returned, and we do not require the device to be unused.
Non-returnable items
Gift cards and items marked as final sale are not eligible for return.
Refunds and exchanges
Refunds go back to your original payment method. Original shipping charges are non-refundable [delete if you offer free shipping]. If you'd prefer an exchange instead of a refund, let us know and we'll arrange it.
Questions?
Email us at Noreva001@gmail.com
. We reply within 1-2 business days.